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Category Archives: IT mgmt.
It doesn’t work!
I was summoned to the New Prospects Office to see a new program not working.
“See? Pressing the F6 key should repeat the last operation. It does nothing! None of the F keys work!”
“We rewrote this program to make it transactional and prevent people doing certain things twice. You were at that meeting where we brought [...]
My Intro to IT
The lesson here is that Stepho lasted surprisingly long at that company, longer than I did. He virtually managed the office infrastructure, however incompetently and destructively, extraordinary as it sounds. He had what it took to survive as a manager.
Outsourcing
There is no real lesson here. There is nothing I could have done differently, other than having a screaming fit. I could say that in the ideal scenario, where technicians made the technical decisions, the matter would have been expedited quickly and silently.
Pie Charts